However, outside these very pertinent arguments, I strongly believe the size of a process is all about management capacity. A “process” must be measureable and manageable
I plan to look at a wide range of enterprise domains, but wanted to start with a hot topic: advanced (or adaptive) case management (ACM)
As a hands-on active Information Management lead, I am required to apply as and when apt various schools of Information Management thought including DMS, ECM, BPM among others in our regular Request for Change cycle. Serendipity was to force me to be innovative in our change management as our Solution Designer was rendered unavailable and I was forced to replace and then utilize the services of our development partner resources to deliver the solutions to requested changes
Expect perhaps with cases of revolution like the one Apple did with “touch”, in most cases technology follows business but can find itself at the wrong end of the stick